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TOS

PIERCE MENTAL HEALTH SERVICES, LLC
TERMS OF SERVICE

THE MOMENT YOU CONNECT TO THE PIERCEMENTALHEALTH.COM, YOU AGREE TO EACH OF THE TERMS OF SERVICE LISTED BELOW:

BILLING POLICIES

  1. You will be billed for either the Silver or Gold Subscription services you have selected to receive on a recurring basis until and unless the service(s) we are providing is cancelled by you. You will be billed monthly.
  2. Subscriptions are automatically renewed, but can be changed or cancelled at any time before renewal.
  3. All subscriptions are subject to the successful completion of the transaction and will be disabled if we do not receive the agreed amount of money from our payment processor (PayPal). Purchases are final, no refunds.
  4. By accepting any of our services, you agree to keep us updated as to your billing information.
  5. Accounts that have become delinquent (more than 10 days past due) are subject to deactivation without further notice being given to you.
  6. Our charges are not based upon actual usage of the chat room service, but instead, are based upon a license fee that entitles you to use the chat room service.

GENERAL GUIDE, SUGGESTIONS AND RULES
This network is run by a private organization, Pierce Mental Health Services, LLC, which reserves the right to censor, remove and ban any individuals that do not uphold all rules and regulations that have been agreed upon and listed. Pierce Mental Health Services’s forums and chat rooms (also known as 'channels') are watched and moderated, therefore, any individual that is seen partaking in any of the following content during conversation may be banned from all contact with this network. For example, we discourage:
• Sexual Conversation
• Racism/Anti-Semitism/Hate
• Glorification of Alcohol/Drugs or Suicide
• Politics
• Software Piracy
• Religion
• Disrespectful discussion of another's Culture or Nationality
The list above is not exhaustive, but demonstrative. Moderators will act on other topics that are deemed inappropriate and out of context with the philosophy of Pierce Mental Health Services.

We urge you not to share any personal information and are not responsible for any type of harm caused due to sharing things such as, personal e-mail, telephone number and street address. Although most people on the site are here for help and support, there may be untrustworthy people out there who may not have the best intentions. Please proceed with caution.
Pierce Mental Health Services welcomes everyone over the age of SIXTEEN for respectful and considerate conversation.
THE SERVICES PROVIDED BY PIERCE MENTAL HEALTH SERVICES ARE DESIGNED TO SUPPORT, NOT REPLACE ANY PROFESSIONAL MEDICAL HELP YOU MAY CURRENTLY BE RECEIVING.
Prohibited Behavior:
• Foul language. Please refrain from using swear words, even in a disguised form. Less offensive curse words will be tolerated, but with discretion and only when deemed necessary by the moderators. Failing to adhere to this rule will result in a kick and possibly a ban.
• This health chat network is English speaking only. Any chatter that repeatedly uses other language(s) (especially with the intent of causing irritation to others), will be kicked and possibly be banned. Please note our flash chat includes a live translation option to assist those whose first language is not English.
• Flooding and Spamming will not be tolerated. This network's definition of flooding and spamming is overusing any word, letter, number or symbol with the sole intention of disrupting the flow of a forum or chat room. Continued flooding and spamming can result in a permanent ban.
• The consistent use of CAPITAL letters is also discouraged. Using capital lettering infrequently to make a point is fine, but refrain from using capital letters as much as possible; this will prevent others from assuming that your attitude is hostile. Continued use following a warning may cause a permanent ban from this network.
• Unsolicited invitations to any other websites are also prohibited and will result in a permanent ban. No exceptions.
• Any action that results in the disruption of this network will be handled immediately and without leniency. You will be permanently banned. Disruptions include hateful and intentional actions which hinder the safety of other users, verbal abuse, spamming/flooding, any breaking of the above listed banned content, hostility, and not following the moderators (Operators/Ops) instructions. Along with a permanent ban, your Internet Service Provider (ISP) will be contacted.
• Pierce Mental Health Services will not tolerate attempts to ban evade. If you are caught attempting to evade a ban, you may be exterminated from the entire network, a shun, server or network ban, or an extension of a server ban will ensue. If such behavior continues, your ISP will be alerted of your ill-intentioned behavior. THIS WILL BE SEVERLY ENFORCED. The safety of the Pierce Mental Health Services community is our first and only priority.
• Attempts to steal passwords or to take over channels to serve your own personal goals will also not be tolerated and will result in a permanent ban from the network.
• Any sort of illegal activity which takes place on Pierce Mental Health Services channels, for example, pirating or hacking, will result in the network calling your local law enforcement agency and giving them all useful information for prosecution, including all connection logs, all public conversation that has occurred on our chat network, your ISP's contact details and naturally your IP.
• Pierce Mental Health Services encourages the use of creative and expressive nicknames, and only asks that they are not offensive or hateful, and that you continue to use the same nickname each time you visit. Changing nicknames prevents friendship and trust from occurring. Please refrain from using foul language as part of your nickname.
• Links to any other site for the purpose of advertising as opposed to helpful information will not be tolerated. It will result in a kick and possible ban from the entire network. DO NOT ADVERTISE ON PIERCE MENTAL HEALTH SERVICES – PERIOD.
• Harassment and abuse of Pierce Mental Health Services users will not be tolerated. Harassing or abusing anyone, including users, moderators, or any other staff will result in immediate action. Actions taken will include, kicking, banning or permanent expulsion from the network. The severity of the punishment will depend on the severity of the abuse.
• Impersonation of any Pierce Mental Health Services administrator or chat room moderator will not be tolerated, and will result in a ban, either channel specific or network wide.
• We do not accept the use of any automated scripts or bots on the network. If you wish to run either a script or a bot of any nature please Contact Us explaining why automated processes would be advantageous to this chat network. Pierce Mental Health Services will either approve or decline your application after careful consideration of your request.

PRIVATE MESSAGING (WHISPERING)
Private Messaging (PMing) is allowed and encouraged. The rules regarding private messaging are:
• You must first ask permission before you PM anyone.
• If you accept any PM, please proceed with caution. Private Messages are just that – private. They will not be moderated.
• When in a PM, please show respect at all times and do not advertise. It is highly likely the recipient of your PM will report abuse to a moderator.
• Three complaints of PM abuse will result in a kick and possible permanent ban from the network.
Although abuse during a PM can be difficult to prove, certain actions must be taken if you intend to make a complaint against another user. You must keep a copy of the incident to show a moderator; this may or may not lead to the alleged abuser being banned.

SELF MODERATION
It is expected that each user of Pierce Mental Health Services will make attempts to moderate their own environment before seeking a moderator or network administrator. It is suggested that if you have trouble with another user, you use the Ignore function. To use the Ignore feature:
• Right click on the person's name and select Ignore (please close the PM window to stop receiving any messages from the ignored person). Alternatively, you can type: /ignore nickname, where nickname is the person you wish to ignore – for example, /ignore John. In extreme cases use the Report Content button to alert a network chat room moderator; the Report Contentoption is found at the top of the chat window. Always include your nickname, room name and a brief description of the issue.
• If you wish to ignore all PMs and construct an environment in which you cannot receive any Private Messages, type: /mode your-nickname +D, where your-nickname is your current nickname. For example, if your nickname is Jill you would type /mode Jill +D. Please note that you may not ignore moderators. If a moderator needs to PM you ensure you are not blocking PMs. To unblock PMs, type: /mode your-nickname - D. For example: /mode Jill -D.
Pierce Mental Health Services will do all it can to protect you, but you must take efforts to protect yourself as well.

CHAT ROOM SPECIFIC RULES
Any chat room/channel may have additional rules and conditions than expressed in this document. If a chat room has additional rules you will be alerted of their existence when entering the specific chat room. Always read and adhere to any and all channel specific rules.

IF YOU ARE BANNED
If you feel that you were banned from the network in error, please Contact Us directly. Please include the moderator who banned you, your nickname and a written record of the incident which caused the ban. Without that information, nothing can be done. Furthermore, if your correspondence includes hateful, disrespectful language, your communication will be ignored, and your ban will not be lifted.

PRIVACY POLICY
Pierce Mental Health Services respects the privacy rights of its visitors and recognizes the extreme importance of protecting information. Accordingly, Pierce Mental Health Services's policy is to never disclose any information to a third party unless legally obliged.

TERMINATION
You agree that we may, in our sole discretion, terminate or suspend your access to all or part of the site with or without notice and for any reason, including, without limitation, breach of these Terms of Service. Any suspected fraudulent, abusive or illegal activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities.
Upon termination or suspension, regardless of the reasons therefore, your right to use the services available on this site immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or this site. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension.

DISCLAIMER
ALL INFORMATION AND SERVICES FOUND AT THE CHAT ROOMS FOR PIERCE MENTAL HEALTH SERVICES ARE PROVIDED "AS IS" AND “AS AVAILABLE”, WITH NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. PIERCE MENTAL HEALTH SERVICES DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES. THIS INCLUDES, BUT IS NOT LIMITED TO, WARRANTIES REGARDING SECURITY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THE SYSTEM.

PIERCE MENTAL HEALTH SERVICES TAKES NO RESPONSIBILITY WHATSOEVER FOR OPINIONS EXPRESSED OR ACTIONS TAKEN BY USERS. PIERCE MENTAL HEALTH SERVICES IS NOT LIABLE FOR HOW ANYONE REACTS TO ANY CONTENT FOUND WITHIN THIS SITE, ITS CHAT ROOMS OR ANY EXTERNAL LINKS THIS WEBSITE HOSTS.
ALL SECTIONS OF THIS WEBSITE ARE USED BY YOU (AS THE USER), AT YOUR OWN RISK AND WITHOUT LIABILITY TO US (THE PROVIDER), IN ANY SHAPE OR FORM. MOREOVER, PIERCE MENTAL HEALTH SERVICES RESERVES THE RIGHT TO BAN OR REMOVE ANY INDIVIDUAL OR INDIVIDUALS AT WILL FOR ANY REASON AND AT OUR DISCRETION.

INDEMNIFICATION
Upon a request by us, you agree to defend, indemnify, and hold us harmless from all liabilities, claims, and expenses, including attorney’s fees, that arise from your use or misuse of the chat rooms. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

GOVERNING LAW
This site (excluding any linked sites) is controlled by us from the State of New York, United States of America. It can be accessed from all 50 states, as well as from other countries around the world. As each of these places has laws that may differ from those of New York, by accessing this site you agree that the statutes and laws of the State of New York, without regard to the conflicts of laws principles thereof will apply to all matters relating to the use of this site. You agree and hereby submit to the exclusive personal jurisdiction and venue any court of competent jurisdiction within the State of New York with respect to such matters.

CHANGES
These Terms of Service can and will be changed at will without notice.